Very fast parts delivery and worked great with no problems at all
I was impressed by the availability of parts, and teh speed of delivery. I was able to repair my grandson's scooter very quickly, and it worked as it should: perfectly! Thanks Hiboy!
C
Colton Rasmussen (Naples, US)
Motor Replacement
Fast shipping. Easy to install.
J
Jose Cervantes (New York, US)
I wanted to return the front wheel with the motor of hiboy S2 Pro but your parts department no ac...
That is no fair
Dear Customer,
We hope this email finds you well.
We recently noticed your feedback regarding your experience with our product, and we're truly sorry for any inconvenience this may have caused you. Your satisfaction is our top priority, and we're committed to resolving any issues you may have encountered.
To better assist you and ensure a prompt resolution, we kindly ask you to get in touch with our dedicated customer service team at us.support@hiboy.com. They are ready to listen to your concerns and provide personalized support tailored to your needs.
In your message to our support team, please include any relevant details such as your order number, along with any pictures or videos that may help explain the situation. Rest assured, we will thoroughly investigate the matter and strive to address it to your satisfaction.
We value your feedback and appreciate the opportunity to make things right. Thank you for choosing Hiboy.