Check the FAQs for quick answer or contact our customer support team: us.support@hiboy.com

For electric bikes, please contact: ebike@hiboy.com

Please get in touch about any issues you’re having, and we’ll try our best to respond with 24 hours.

Headquarter Address: 1-3F, 2nd Bldg,Gangbei Industrial Park,Ailian area,Baohe Rd,Xinlian Community,Longcheng Street,Longgang District,Shenzhen,China 518172

Headquarter: Freeman IT Limited

Email Address: us.support@hiboy.com,ebike@hiboy.com

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