Looking forward to giving these as Christmas presents. I have assembled and charged. They’re looking good.
Everything worked perfectly. Ready to buy another one.
It gets me to work every day with no problem 12 miles there and 12miles back with no charge ,night or day
I bought this for my 13 year old for his birthday! Been riding it for 3 months with no issues. He absolutely loves it and rides every day. It holds true to everything you read about it. The battery definitely lasts longer than expected. It’s very sturdy. High quality. I would recommend
Never received
Dear David,
We hope this email finds you well.
We recently noticed your feedback regarding your experience with our product, and we're truly sorry for any inconvenience this may have caused you. Your satisfaction is our top priority, and we're committed to resolving any issues you may have encountered.
To better assist you and ensure a prompt resolution, we kindly ask you to get in touch with our dedicated customer service team at us.support@hiboy.com. They are ready to listen to your concerns and provide personalized support tailored to your needs.
In your message to our support team, please include any relevant details such as your order number, along with any pictures or videos that may help explain the situation. Rest assured, we will thoroughly investigate the matter and strive to address it to your satisfaction.
We value your feedback and appreciate the opportunity to make things right. Thank you for choosing Hiboy.
Best regards,
Hiboy Customer Service Team
Very well made and spacious for my grandson.
Ordering was easy. Part was shipped from China and came relatively soon. Tracking was provided each step of the way. Throttle has been replaced and the grandson is back on 2 wheels again! Thank you
As a college student, getting around campus and the city efficiently is a top priority, and the Hiboy S2 scooter has been an absolute game-changer for me! From its sleek design to its robust performance, this scooter is ideal for anyone who needs a reliable and fast way to commute.What truly sets Hiboy apart from others is its exceptional customer support. I had a few questions about the setup, and their team was incredibly responsive and helpful. They guided me through every step, ensuring I got the best experience out of my new scooter. The quick and friendly support made me feel valued as a customer, which is a rare find these days!
Good scooter with speed and love the removable battery for charging and keeping safe while locked outside for errands. EWCustoms
The Hiboy S2R Plus electric scooter is amazing. The ride is smooth. I am happy I purchased this scooter. Now I can keep up with my son.
First time to ride e bike. It is so much more fun. I love this hiboy. It seems like good quality so far and I plan to use it a lot
I previously wrote a review on an issue I had with the scooter. The next day, I was sent an email to help me return the scooter and get a new one to replace it. The assistance was very helpful throughout the process and was emphatic with the problems.
I got my scooter more than 15 days ago and it's working well, just once I turned on and got a sign of "f2" in the screen for a few minutes, later disappeared and worked normally. It's a good machine, the battery works as projected and I have no complaint.
Dear Cornelio,
Many thanks for your reaching out and sorry for the inconvenience! We understand you're seeing an F2 error code on your scooter, which indicates a throttle issue. To resolve this, we recommend replacing the throttle. Please kindly contact us via us.support@hiboy.com for further assistance. Hope this helps.
Best regards,
Hiboy support team
EXCELLENT BATTERY! THIS BATTERY 🔋 WILL GET HIGH MILEAGE AND LAST VERY LONG THIS IS A HIGH QUALITY AND DEPENDABLE BATTERY 🔋
4 year old learned how to ride on this dirt bike. It is built very well, quality parts and durable materials. Easy to set it up and the battery last for 1+ hrs without loosing speed or power. I am very impressed with this dirt bike at its price point. Highly recommend the hi boy for a training dirt bike or something to bomb around the yard on.
If you are trying to get a scooter on a budget this is a good buy. I've been buying these scooters for a couple of years . I bought my first one during a memorial Day sale two years ago and its still running good. I bought two more for backup . The hiboy s2 pro is my favorite. I am right at 265 lbs 6foot 1 and it still runs good. It does 18mph but slows to 8 to 11mph in slight hills. Probably because of my weight as well. I usually get about 10 to 15 miles out of it. It should vary for lighter riders because I am right at the limit. It's my work commuter and snack getter on the weekends lol. I even take it in the drive thru to get food no problem. I bought the refurbished models and they run like new. Thanks for reading.
I got hiboy EX6 Step-thru, and it's a great bike. Also they have a great service customers.
I bought 3 ex6 ebikes 1 year ago and they are excellent bikes. I would recommend them and I do recommend them. Hiboy team is excellent with service. Five star rating.
