Package arrived good, no damage found from carrier. This was packaged very well. This is a Christmas present for my son and we can’t wait to try it out!
Bought this as a shuttle that I could carry in the car and run back and forth between properties. It seems perfect for that purpose. Pros are great deal on refurbished scooter that looks and operates like a new one, great features for a low to mid range scooter. Cons are it rids a little rough with the honeycomb solid tires and no front suspension. But all in all it is exactly what I specked out and think I need for this purpose. Grey deal that will be fun for all to play on.
I bought this electric scooter to have transportation back and forth to work.Ive been walking back and forth to work for 2 years.The hiboy s2 was a game changer, my 20-30 minute commute to work is now a smooth and exciting 10
minute ride.
Thank you, the product came when said and it’s a Christmas gift so won’t use h til then. Customer Service was very responsive and helpful. Have a great holiday!
My daughter loves it.
It’s fast and keeps a charge much longer than I anticipated.
Looking forward to giving these as Christmas presents. I have assembled and charged. They’re looking good.
Everything worked perfectly. Ready to buy another one.
It gets me to work every day with no problem 12 miles there and 12miles back with no charge ,night or day
I bought this for my 13 year old for his birthday! Been riding it for 3 months with no issues. He absolutely loves it and rides every day. It holds true to everything you read about it. The battery definitely lasts longer than expected. It’s very sturdy. High quality. I would recommend
Never received
Dear David,
We hope this email finds you well.
We recently noticed your feedback regarding your experience with our product, and we're truly sorry for any inconvenience this may have caused you. Your satisfaction is our top priority, and we're committed to resolving any issues you may have encountered.
To better assist you and ensure a prompt resolution, we kindly ask you to get in touch with our dedicated customer service team at us.support@hiboy.com. They are ready to listen to your concerns and provide personalized support tailored to your needs.
In your message to our support team, please include any relevant details such as your order number, along with any pictures or videos that may help explain the situation. Rest assured, we will thoroughly investigate the matter and strive to address it to your satisfaction.
We value your feedback and appreciate the opportunity to make things right. Thank you for choosing Hiboy.
Best regards,
Hiboy Customer Service Team
Very well made and spacious for my grandson.
Ordering was easy. Part was shipped from China and came relatively soon. Tracking was provided each step of the way. Throttle has been replaced and the grandson is back on 2 wheels again! Thank you
As a college student, getting around campus and the city efficiently is a top priority, and the Hiboy S2 scooter has been an absolute game-changer for me! From its sleek design to its robust performance, this scooter is ideal for anyone who needs a reliable and fast way to commute.What truly sets Hiboy apart from others is its exceptional customer support. I had a few questions about the setup, and their team was incredibly responsive and helpful. They guided me through every step, ensuring I got the best experience out of my new scooter. The quick and friendly support made me feel valued as a customer, which is a rare find these days!
Good scooter with speed and love the removable battery for charging and keeping safe while locked outside for errands. EWCustoms
The Hiboy S2R Plus electric scooter is amazing. The ride is smooth. I am happy I purchased this scooter. Now I can keep up with my son.
First time to ride e bike. It is so much more fun. I love this hiboy. It seems like good quality so far and I plan to use it a lot
I previously wrote a review on an issue I had with the scooter. The next day, I was sent an email to help me return the scooter and get a new one to replace it. The assistance was very helpful throughout the process and was emphatic with the problems.
I got my scooter more than 15 days ago and it's working well, just once I turned on and got a sign of "f2" in the screen for a few minutes, later disappeared and worked normally. It's a good machine, the battery works as projected and I have no complaint.
Dear Cornelio,
Many thanks for your reaching out and sorry for the inconvenience! We understand you're seeing an F2 error code on your scooter, which indicates a throttle issue. To resolve this, we recommend replacing the throttle. Please kindly contact us via us.support@hiboy.com for further assistance. Hope this helps.
Best regards,
Hiboy support team