I was disappointed when I received the order. What the picture displayed and what I received were not the same. The bolt was missing from the order but it was is the picture as part of the set. I am still waiting for the bolt to arrive after contacting Hiboy.
S
Scott Rider
POOR !!!! support for installation
Hiboy has sent me three sets of different videos all detailing installation of this but none of them actually show it…:/ hey show everything but… not to mention I work on aircraft, and this is the ONLY Scooter I can’t find a schematic/ parts diagram for
Dear Customer,
We hope this email finds you well.
We recently noticed your feedback regarding your experience with our product, and we're truly sorry for any inconvenience this may have caused you. Your satisfaction is our top priority, and we're committed to resolving any issues you may have encountered.
To better assist you and ensure a prompt resolution, we kindly ask you to get in touch with our dedicated customer service team at us.support@hiboy.com. They are ready to listen to your concerns and provide personalized support tailored to your needs.
In your message to our support team, please include any relevant details such as your order number, along with any pictures or videos that may help explain the situation. Rest assured, we will thoroughly investigate the matter and strive to address it to your satisfaction.
We value your feedback and appreciate the opportunity to make things right. Thank you for choosing Hiboy.