Customer service rep quickly identified my issue and linked me to the replacement part.
5 stars for absoutley fast shipping and working product
I ended up buying the Hiboy ks4 scooter for my oldest son, however it is for his birthday. My review is on shipment alone.
The order was placed somewhere in the afternoon (central standard time). The moment payment went through i got an email about order received. About 10-15 minutes later, I got a 2nd email stating something to the affect of order being processed and packaged.
About an hour later it was waiting to be picked up for shipment. It took about 4 to 5 business days to get to the house.
I have not opened the box. It's currently at my in-laws house waiting for my kids birthday in a few weeks. I am unable to give a review of the scooter because it has not been used or out of the box as of yet. I ordered this one over the S2 because of the larger range and the 750 watt over the 350 watt motor. I hope it have made a sound choice considering the market is flooded with scooters.
So far my scooter is great. I am still figuring out the range. I am not sure it has a 31 mile range with the speed setting on #3.
I purchased the seat after ordering the Max Pro. I didn't think I would want one, but I was wrong. It is very nice to be able to occasionally use this very comfortable seat on long distance rides. I thought the scooter would run out of juice before me and boy was I wrong. Your legs get a great workout just riding around too. Bonus. The seat was easy to assemble and add to the scooter. One note is to be sure to really tighten the seat and adjustable height. For me it took a bit a strength to tighten them enough to not move. Enjoy the ride!!
Grandsons love them they are really a great scooter so far perfect to go to school and home
Great gas traction, battery life and of course the tough suspension are the advantages of the max pro that made me interested in buying it!
The wheel worked great and it was very easy to install. I am very happy with this purchase.
Hi Boy scooters are great I can’t speak for them all but the S2Pro and the S2 max are amazing! I use them every day to get to work and every where else I need. Year round also. I o ow it’s not recommended but I ride mine in the rain and even light snow. Any parts I’ve ordered from this site had come pretty fast and all worked just fine. Only thing I would change is have solid tires on the S2 max instead of air and add the extra break and board lights like the S2Pro has. Would love the S2Pro also to go 24 miles a hour. 19 is great and safe but sometimes you just want that little extra. But all around I highly recommend the S2Pro if your looking for a great scooter option.
Amazing Kids’ Electric Scooter for Fun and Easy Rides!
We are absolutely thrilled with this kids’ electric scooter! The fact that it’s electric makes riding even easier and more enjoyable. It has been a fantastic addition to our walks—convenient, stylish, and super easy to use. The quality is top-notch, with no annoying creaking or wobbling, which was very important for us. We also love that it has a kickstand, so there’s no need to lean it against something. Our child loves riding it, and we feel confident in its reliability. Definitely a great choice!
Love love love the MAX Pro escooter. It's got power. I like how this picks up speed quick and easily goes up a steep neighborhood street. The breaks are great too. This is a very user friendly escooter and worth every penny.
Overall it's a sturdy scooter and lives up to the specifications as specified.
The part came nicely packed the instructions were straightforward and simple.
Easy to install!
This scooter is fun fast and well built I bought this because I work in Philadelphia and parking is outrageous so now I park far where it’s free and still get there in minutes this is an enjoyable ride to and from work and also saves me about a hundred a week in parking
This scooter is very fast. I wasn’t expecting it to be as fast as it is. It is very convenient to take places the way it folds up so easily and how light weight it is. I love the appearance of this scooter it is very stylish looking. The battery lasts a very long time. It is built durable and of quality. It was super easy to put together. Learning to use it was really easy. I really like the digital speed odometer. The light on the front of makes it convenient to ride it at night. The hand brake makes it safe to ride anytime as well. I really enjoy riding this scooter. My boyfriend and 14 year old daughter are very impressed with it as well. Very much recommend this product to anyone. The Bluetooth connection to my phone was very easy to set up and I love this functionality. Functionality is perfect.
The title says it all. The hub motor with factory installed tire was the perfect solution. Thank you all at hiboy!
Very quick to process replacement part. Appreciate it. Unfortunately a week after we fixed the tube, Dylan was riding and almost run over by a car. He had to drop the scooter and run. The scooter got pretty much destroyed. Filed a claim which was denied. Won’t be needing more parts, fun while it lasted.