the Hiboy S2 Max feet worked as expected a pleasure doing business with you
S
Sonja Baker (New Albany, US)
Glad to have a new kickstand
I love that the part was available to order when needed, but upon watching the "how to video" I realized it was not as easy to take apart. All of the screws did not have the indents in which to unscrew them. Overall I am satisfied with the new kickstand.
Dear Sonja,
We hope this email finds you well.
We recently noticed your feedback regarding your experience with our product, and we're truly sorry for any inconvenience this may have caused you. Your satisfaction is our top priority, and we're committed to resolving any issues you may have encountered.
To better assist you and ensure a prompt resolution, we kindly ask you to get in touch with our dedicated customer service team at us.support@hiboy.com. They are ready to listen to your concerns and provide personalized support tailored to your needs.
In your message to our support team, please include any relevant details such as your order number, along with any pictures or videos that may help explain the situation. Rest assured, we will thoroughly investigate the matter and strive to address it to your satisfaction.
We value your feedback and appreciate the opportunity to make things right. Thank you for choosing Hiboy.