Dude, from the customer service line that there’s an ascender time hung up on me when I was tryin...
It’s horrible I can’t get this thing to work and I can’t get anyone to fix it. And then the other one came broken and it’s never worked but no one cares about that either. So I will say overall to add to scooters I don’t work and I have $4000 later. This is a greedy company with fake warranties with no time or real employees to deal with their customers.