bike purchased was defective, returning for a new product was very quick and easy
As far as the store to me it was all good the return was a little shaky but I didn't know anything about the thrid party now that I know better I will do better.
I purchased a Hiboy Max and was very happy with the scooter. Then it developed issues and eventually quit operating. I contacted Hiboy support. They quickly responded with solutions. They promptly sent replacement parts and instructions. Three attempts. Throttle, motherboard and full handlebar assembly . The end solution to the failed attempts was to replace the Hiboy Max with an upgrade Hiboy Max v2. The replacement works great and has many great upgrades and improvements. Thank you from a happy customer.
Fast and convenient